Services & Offerings
You know the why behind your work, and you’ve confirmed what you want to accomplish—our job is to deliver the how.
Our mission is your How.
We believe that impactful businesses need operations that enable their visions. Our team of former COOs, Chiefs of Staff, Operations Managers, and Project Managers work with service and product-based social enterprises—that are scaling in Baltimore, nationally, and internationally—to build long-term sustainable solutions for their ops needs. We focus on tools, practices, and systems that convert ideas to actuals for vision-driven organizations driving change for the good.
Implementation
We manage core projects and produce key outputs
When there’s an implementation needed, our project managers make it happen. This could be:
A grant-funded initiative
A tech build
An operational shift
A “we need help, but don’t know what we need” situation
We specialize in:
Projects - Installing tools, practices, and systems.
Technology Integration - Co-designing tech systems tailored to how you want to work.
Formation - Stewarding processes that shape evolving teams into their ideal formations.
Implementation projects typically last 6-9 months.
Staffing
We work with your team from within your team
A fractional operator is a part-time, contractual staffer who provides hands-on implementation support. They fill immediate gaps, manage projects, and organize workflows to ensure smooth execution.
Fractional Operators Provide:
Implementation Bandwidth – Acting as project managers to keep things moving
Role Studies – Identifying gaps in tools, systems, and staffing
Operational Quick Wins – Completing impactful projects
Fractional Operators we Provide:
Chiefs of Staff, COO’s, Operations Managers, Project Operations Managers, Administrative Operators, Short-Term Project Managers.
Engagements last 3-12 months.
Search
We run Search to find your full-time core implementers
Our structured, equitable search process connects you with skilled professionals who are ready to lead and execute. We recruit from diverse applicant pools and find operators who are proximate to the communities they serve.
We place roles such as:
Executive Directors, COOs, and Senior Leaders – For organizations needing strategic leadership
Project Managers and Initiative Drivers – To lead and sustain key efforts
Executive Assistants and Administrative Leads – Providing high-level operational support
A full search requires at least 10 weeks, ensuring we identify and place the right candidate for long-term success.
Training
We train on the tools you’ll use
Our trainings focus on operational practices and the technology that supports them:
Project Management - Planning the Work and Working the Plan
Operations Management - 101 and 201 for Non-Profits and Scaling Social Enterprises
Self-Management - Managing Your Self in Your Work
Corresponding Tech:
Project Management Tools: Asana, Monday.com, ClickUp, Trello
Customer Relationship Management Tools: Insightly, HubSpot, and Salesforce
In-person trainings are designed for teams of 8-20 members. Virtual sessions can accommodate up to 100 participants.
“Endeavor TBD optimized our executive leadership practice. They added fractional operators for various projects, and worked at the executive level to keep things moving until we hired our first Chief of Staff.”
Lacey Robinson, CEO of UnboundEd
Forbes 50 Under 50 in 2023